Course Information


Course Schedule
Classes begin at 8:30 a.m. There is a 15 minute break mid-morning and in the afternoon. Lunch is usually 12:00 p.m. to 1:00 p.m. (unless the students prefer 1/2 hour and are dismissed earlier). Class ends at 4:30 p.m. Continental breakfast and refreshment breaks are included in the tuition for all courses at all locations.

Recertification Units (CEUs)
Continuing Education Units are awarded to participants who complete IIG?s courses. Each CEU is accepted as one re-certification unit by ASQ, APICS, AQP and SAE. Other professional organizations may also qualify.

Early Bird Discount
When we receive your registration and payment 20 days prior to the course date, a 10% tuition discount will be applied to the tuition fee.

Group Discount
When we receive your registration and payment 15 days prior to course date, organizations that have three or more participants attending the same course on the same date, are entitled to a 15% tuition discount.

ASQ Member Discount
Members of the American Society for Quality are entitled to a 10% tuition discount (up to a maximum of $100.00). Include your active ASQ membership number on your registration form. Registration and payment must be received 15 days prior to course date in order to receive this tuition discount. NOTE: Only 1 of the three discounts listed above are available per course

Cancellation Policy
If cancellations or transfers are received less than 2 weeks prior to the start date of any course you will be charged 25% of the course tuition fee. Registered and paid participants who fail to attend classes and have not canceled or transferred prior to the course, are liable for the entire tuition. Courses may be canceled at the discretion of the International ISO Group. We cannot assume responsibility for penalties arising from canceled travel plans. Substitutions may be made at any time.

Payment Terms
Payment is due prior to the course. If payment has not been received on or before the first day of the course a $50.00 late fee will be charged. You may pay by check, American Express, VISA, MasterCard or Discover/Novus. Purchase orders are accepted with our Terms (Due Prior to Course Participation), indicate on checks or purchase orders the name(s) of the participant(s), course name, date and location. Please include registration form with payment. Early registration is essential to guarantee your place in the class. All checks must be made payable to the International ISO Group.

Information Overload?
Upon completion of any course taken, IIG offers 30 days of telephone support at no additional cost should you need clarification of specific course content covered.

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